At Velocity Velo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
1.1 Personal Information: When you visit our website or purchase products, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit card details, etc.)
- Purchase history
1.2 Non-Personal Information: We may also collect non-personal information, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed on our site
- Time and date of visit
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Providing Services: To process transactions, fulfill orders, and deliver products to you.
2.2 Communication: To send you information regarding your order, respond to inquiries, and provide customer support.
2.3 Marketing: To send you promotional emails, newsletters, and special offers that may interest you. You can opt out of these communications at any time.
2.4 Personalization: To personalize your shopping experience by showing you products and offers that are relevant to your interests.
2.5 Analytics: To analyze website usage and improve our services, website functionality, and marketing efforts.
2.6 Security: To protect against fraud and unauthorized transactions and to safeguard the security of our website and data.
3. How We Share Your Information
3.1 Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, data analysis, and website operations.
3.2 Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to:
- Comply with legal obligations.
- Protect and defend our rights or property.
- Prevent or investigate possible wrongdoing in connection with our services.
- Ensure the safety of our customers or the public.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
4.1 Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
4.2 Third-Party Analytics: We use third-party analytics services to help us understand how our website is used and to improve our services. These services may use cookies and other tracking technologies to collect information about your online activities across different websites.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
6.1 Access and Update: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
6.2 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us.
6.3 Deletion: You may request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, except where we are required to retain it for legal or business purposes.
6.4 Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Children's Privacy
Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@velocityvelo.com